Monitoreo & Soporte

DinoCloud's Support services introduces the team you were looking for to manage your existing environments. Creating monitoring and logging frameworks; our experts are ready to help you manage your environment through real scenario across diverse realities. After planning, adapting and implementing; comes the part where you may need the entire support schedule to manage your products.

Using service and infrastructure oriented monitoring tools, logging forwarders, alerts and support channels; our support experts will help you define the best way to solve your problems and manage your disaster recovery processes. Also, will be providing you with runbooks and recipes to bring back your product in a fatal scenario.

  

  • Meticulous Evaluation of existing environment
  • Support objectives definition through necessities
  • Technology selection
  • Process definition across different scenarios
  • Runbook list to develop

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  • Tools and agents set up to monitor your environment
  • Support channels definition and creation
  • Alerts set up on undesired events
  • Dashboards creation to provide services overview
  • Logging queries storing

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  • 24x7 monitoring solution
  • Proactive health checks and continuous improvement of operations
  • Alarms evolution and reports analysis to improve support
  • Testing reliability using disaster tools
  • Ensuring 99,9% availability

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Why DinoCloud for Monitoring & Support?

  • Experts managing different architectures across different technologies
  • Really good at detecting the most important metrics to take care
  • Technical knowledge in existing tools in market and their pros/cons
  • Experience in complex environment with diverse technologies across solution services

Technologies Specializations